Connect with the autism services and supports you need.

At AccessOAP, we are building a new way for families to connect with autism services and supports across Ontario. We are here to help families with children on the autism spectrum register for and navigate the Ontario Autism Program.

It is time to create an AccessOAP account today if:

You are registered with the OAP and you received a letter or email from the Government of Ontario to create your account with AccessOAP.

Haven’t received an email or letter from the Government of Ontario yet?

If you are currently enrolled in the OAP, you must have a letter or email from the Government of Ontario to transfer your information to AccessOAP. In the meantime, there is no impact on the services you may be currently receiving. You can contact the Central Resource Team at the Ministry of Children, Community and Social Services at oap@ontario.ca or 1-888-444-4530.

How the transition to AccessOAP works:

Families registered with the OAP are being asked to set up their AccessOAP accounts based on the order they initially registered with the program. When it's your turn, you will receive an email or letter from the Government of Ontario asking you to create an account with AccessOAP and consent to transfer your child's OAP record to AccessOAP.

When you receive your email or letter with your OAP number and transition code, set up your AccessOAP account.

Once you set up an AccessOAP account, you will be able to interact with AccessOAP to learn about the services and supports available to you and your children.

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Working together

It will take some time to complete the process, but we are working together to contribute to a smooth transition for all registered families with the OAP. While families wait to set up their accounts, there is no impact on the services that they may be currently receiving.

Once you create your account you can:

  • see the full list of programs and services available to you,
  • access your family OAP account information, and
  • get the support you need to make the right decisions for you and your family.

Need Help?

Contact AccessOAP at 1-833-425-2445
(Monday – Friday 8:30am-5pm Eastern Time).

Common Questions

Families have access to care coordinators who can help them navigate the system and support them in making informed decisions about what services are right for them.

More families will be able to access core clinical services, where care coordinators will guide families through a determination of needs process to identify their child’s support needs and funding.

A modern family portal will help families understand what services are available to them, keep track of spending, directly message care coordinators within AccessOAP, and manage their personalized accounts

Over 50,000 families are connecting with AccessOAP in the first year. To coordinate this, families are receiving an email or letter to set up their accounts in the order their child initially registered with the OAP.

In the meantime, there is no impact on the services that you may be currently receiving. You can contact the Central Resource Team at the Ministry of Children, Community and Social Services at oap@ontario.ca or 1-888-444-4530.

Once you receive an email or letter from the Government of Ontario with a transition code, come back to this home page to set up your account.

The first step is to create an account with us. Once you have an account, you can contact a care coordinator by phone or through messaging to discuss your options and next steps. Or, you can proceed to register a child or youth online and access your family dashboard. Either way, once you set up your account, you can work with a care coordinator at any point you choose.

Your child is eligible to register for the OAP and receive government-funded services if they have received a written diagnosis of autism from a qualified professional, are under 18 years of age and live in Ontario.

To get services through AccessOAP we need three things: evidence that the person is under18 years old, evidence that they live in Ontario and a diagnosis of autism from one of the following: a licensed physician; a licensed nurse practitioner, a licensed psychologist or an Autism Spectrum Disorder Diagnostic Hub. There are five Diagnostic Hubs in Ontario, you can find more information on them here.

Your child’s written diagnosis must include:

  • your child’s full name and date of birth
  • the date of your child’s assessment
  • a statement indicating that the child meets the diagnostic criteria for autism spectrum disorder
  • the qualified professional’s name and credentials

A diagnosis of autism for your child or youth can be obtained from qualified professionals who have undergone specific training. These include, but are not limited to:

  • doctors, such as family physicians, pediatricians, developmental pediatricians and psychiatrists
  • psychologists and psychological associates
  • nurse practitioners

You can also receive a diagnosis of autism from one of the five diagnostic hubs funded by the ministry.

Accerta Services Inc. operates AccessOAP. Together with Autism Ontario, HealthCare 365 Inc. and McMaster University (Centre for Health Economics and Policy Analysis (CHEPA) and the Offord Centre for Child Studies), we will deliver services as the independent intake organization funded by the Ministry of Children, Community and Social Services to help families access autism services across the province. Learn more about AccessOAP.

AccessOAP is an independent intake organization funded by the Ministry of Children, Community and Social Services to help families access autism services across the province.

The Ontario Autism Program (OAP) is a provincially-funded government needs-based program that offers a range of services and supports to families of children and youth on the autism spectrum.

If you choose to create your AccessOAP account online or by phone and have all the information you need, it should not take more than a few minutes. If you choose to create your AccessOAP account by mail, it will take up to 5 days from the date we receive your complete information package through the mail.