Autistic teen boy on yellow background

Welcome to AccessOAP!

Together, we are building a new way to connect with autism services and supports across Ontario.

It is time to create an AccessOAP account today if:

  • You received a letter or email from the Government of Ontario to create your account with AccessOAP; or
  • You are not currently registered for the Ontario Autism Program (OAP).

Learn more about registering your child with AccessOAP

AccessOAP is an independent intake organization funded by the Ministry of Children, Community and Social Services to help families access autism services across the province.

The Ontario Autism Program (OAP) is a provincially-funded government needs-based program that offers a range of services and supports to families of children and youth on the autism spectrum.

You've come to the right place if you want to:

  • learn more about the Ontario Autism Program (OAP),

  • connect your family with AccessOAP,

  • see which programs and services are available to your family, or

  • access a care coordinator.

“When you have a new autism diagnosis, it's daunting and scary. AccessOAP should help me figure out what I need to do. People should just get it.”

- OAP Family Member

AccessOAP connects you with autism services and supports available to your family. You need an AccessOAP account if you are:

  • a family who thinks their child may be eligible for OAP services,

  • a primary caregiver of a child or youth on the autism spectrum who is eligible for services through the OAP,

  • an independent youth who is eligible for services through the OAP, or

  • designated by a primary caregiver or independent youth to view information about an OAP registrant.

We believe that every child and every family should be able to live their best lives.

This year, we will be:

  • building responsive tools and supports to help families make decisions that are right for them,
  • strengthening the network of services available across Ontario,
  • bringing more children into core clinical services, and
  • tracking and measuring how these changes are working, so we can keep improving as we go.

Need Help?

Contact AccessOAP at 1-833-425-2445
(Monday – Friday 8:30am-5pm Eastern Time).

Common Questions

Families have access to care coordinators who can help them navigate the system and support them in making informed decisions about what services are right for them.

More families will be able to access core clinical services, where care coordinators will guide families through a determination of needs process to identify their child’s support needs and funding.

A modern family portal will help families understand what services are available to them, keep track of spending, directly message care coordinators within AccessOAP, and manage their personalized accounts

Over 50,000 families are connecting with AccessOAP in the first year. To coordinate this, families are receiving an email or letter to set up their accounts in the order their child initially registered with the OAP.

In the meantime, there is no impact on the services that you may be currently receiving. You can contact the Central Resource Team at the Ministry of Children, Community and Social Services at oap@ontario.ca or 1-888-444-4530.

Once you receive an email or letter from the Government of Ontario with a transition code, come back to this home page to set up your account.

The first step is to create an account with us. Once you have an account, you can contact a care coordinator by phone or through messaging to discuss your options and next steps. Or, you can proceed to register a child or youth online and access your family dashboard. Either way, once you set up your account, you can work with a care coordinator at any point you choose.

Your child is eligible to register for the OAP and receive government-funded services if they have received a written diagnosis of autism from a qualified professional, are under 18 years of age and live in Ontario.

To get services through AccessOAP we need three things: evidence that the person is under18 years old, evidence that they live in Ontario and a diagnosis of autism from one of the following: a licensed physician; a licensed nurse practitioner, a licensed psychologist or an Autism Spectrum Disorder Diagnostic Hub. There are five Diagnostic Hubs in Ontario, you can find more information on them here.

Your child’s written diagnosis must include:

  • your child’s full name and date of birth
  • the date of your child’s assessment
  • a statement indicating that the child meets the diagnostic criteria for autism spectrum disorder
  • the qualified professional’s name and credentials

A diagnosis of autism for your child or youth can be obtained from qualified professionals who have undergone specific training. These include, but are not limited to:

  • doctors, such as family physicians, pediatricians, developmental pediatricians and psychiatrists
  • psychologists and psychological associates
  • nurse practitioners

You can also receive a diagnosis of autism from one of the five diagnostic hubs funded by the ministry.

Accerta Services Inc. operates AccessOAP. Together with Autism Ontario, HealthCare 365 Inc. and McMaster University (Centre for Health Economics and Policy Analysis (CHEPA) and the Offord Centre for Child Studies), we will deliver services as the independent intake organization funded by the Ministry of Children, Community and Social Services to help families access autism services across the province. Learn more about AccessOAP.

AccessOAP is an independent intake organization funded by the Ministry of Children, Community and Social Services to help families access autism services across the province.

The Ontario Autism Program (OAP) is a provincially-funded government needs-based program that offers a range of services and supports to families of children and youth on the autism spectrum.

If you choose to create your AccessOAP account online or by phone and have all the information you need, it should not take more than a few minutes. If you choose to create your AccessOAP account by mail, it will take up to 5 days from the date we receive your complete information package through the mail.