Autistic teen boy on yellow background

Welcome to AccessOAP.

Together, we are building a new way to connect with autism services and supports across Ontario.
To set up your AccessOAP account today, you must have received an email or letter from the Government of Ontario asking you to create an account with AccessOAP.

You've come to the right place if you want to:

  • learn more about the Ontario Autism Program (OAP),
  • connect your family with AccessOAP,
  • see which programs and services are available to your family, or
  • access a care coordinator.

“When you have a new autism diagnosis, it's daunting and scary. AccessOAP should help me figure out what I need to do. People should just get it.”

- OAP Family Member

AccessOAP is here to connect you with autism programs and services available to your family. You need an AccessOAP account if you are:

  • a primary caregiver of a child or youth on the autism spectrum who is eligible for services through the OAP,
  • an independent youth who is eligible for services through the OAP, or
  • designated by a primary caregiver or independent youth to view information about an OAP registrant.

Families registered with the OAP are being asked to set up their AccessOAP accounts based on the order they initially registered with the program. When it’s their turn, families will receive an email or letter from the Government of Ontario with a transition code that will allow us to link their information to their AccessOAP account.

Once families set up an AccessOAP account, they will be able to interact with AccessOAP to learn about the services and supports available to them and their children.

Haven’t received an email or letter from the Government of Ontario yet?

Starting in April 2022, the Government of Ontario will begin sending emails and letters with transition codes to families based on the order they registered with the OAP. It will take some time to complete the process, but we are working together to contribute to a smooth transition for all registered families with the OAP. While families wait to set up their accounts, there is no impact on the services that they may be currently receiving.

Families can continue to access services from OAP and reach out to the Ontario Autism Program through the Central Resource Team at the Ministry of Children, Community and Social Services at oap@ontario.ca or 1-888-444-4530.

If you have received your email or letter with your OAP number and transition code, set up your Account.

Mother with arm around autistic son's shoulders

This year, we will be:

  • connecting over 50,000 families with AccessOAP,
  • building responsive tools and supports to help families make decisions that are right for them,
  • strengthening the network of services available across Ontario,
  • bringing more children into core clinical services, and
  • tracking and measuring how these changes are working, so we can keep improving as we go.

We believe that every child and every family should be able to live their best lives.

We are here to help families navigate autism programs and services in Ontario and understand the service options available to them. We strive to better coordinate services for families and collect information to continually improve families' experiences in the OAP.

Common Questions

Over 50,000 families are connecting with AccessOAP in the first year. To coordinate this, families are receiving an email or letter to set up their accounts in the order their child initially registered with the OAP.

In the meantime, there is no impact on the services that you may be currently receiving. You can contact the Central Resource Team at the Ministry of Children, Community and Social Services at oap@ontario.ca or 1-888-444-4530.

Once you receive an email or letter from the Government of Ontario with a transition code, come back to this home page to set up your account.

Accerta Services Inc. operates AccessOAP. Together with Autism Ontario, HealthCare 365 Inc. and McMaster University (Centre for Health Economics and Policy Analysis (CHEPA) and the Offord Centre for Child Studies), we will deliver services as the independent intake organization funded by the Ministry of Children, Community and Social Services to help families access autism services across the province. Learn more about AccessOAP.

If you choose to create your AccessOAP account online or by phone and have all the information you need, it should not take more than a few minutes. If you choose to create your AccessOAP account by mail, it will take up to 5 days from the date we receive your complete information package through the mail.

 

Families have access to care coordinators who can help them navigate the system and support them in making informed decisions about what services that are right for them.

More families will be able to access core clinical services, where care coordinators will guide families through a determination of needs process to identify their child’s support needs and funding. Learn more (links to needs determination)

A modern family portal will help families understand what services are available to them, keep track of spending, directly message care coordinators within AccessOAP, and manage their personalized accounts